Privacy Policy

Effective Date: November 12, 2025

This Privacy Policy describes how Highwood Bocce Club ("we," "us," or "our") collects, uses, and protects the personal information you provide when you use our website, which is built on the WildApricot platform, and purchase non-tangible products (membership renewals, league fees, and event tickets).

1. Information We Collect

We only collect information necessary to process your purchases and manage your participation in our organization.

Category of InformationExamples of Data CollectedPurpose of Collection
Identity DataName, date of birth (if required for verification), email address, phone number, physical address.Account setup, membership identification, and communication via the WildApricot platform.
Transaction DataDetails about payments, membership level, league registration, and ticket type.Processing and managing your orders and maintaining accurate organizational records within WildApricot.
Payment DataCredit/debit card details (last four digits, card type) or other financial information.To process payments. Note: Full payment card details are handled exclusively by Personify Payments and are not stored on our WildApricot servers.
Technical DataIP address, browser information, login data, and usage statistics collected by the WildApricot platform and linked services.Website security, platform analytics, and improving service delivery.

2. How We Use Your Information

We use the data collected primarily through the WildApricot platform for the following purposes:

  • Service Fulfillment: To process and manage your membership renewals (including automatic renewals, if selected), league registrations, and event ticket purchases through the WildApricot database.

  • Organizational Communication: To send service announcements, renewal reminders, league schedules, and event updates using WildApricot’s built-in email and contact management tools.

  • Security & Fraud Prevention: To protect the integrity and security of our online platform and prevent fraudulent transactions, in collaboration with WildApricot and Personify Payments security features.

  • Platform Functionality: To analyze website usage and improve the user experience provided by the WildApricot platform.

3. Payment Processing and Data Security

We rely on the security measures provided by our platform and payment processor to safeguard your financial information.

  • Payment Processor: We use Personify Payments, WildApricot's integrated payment system (powered by AffiniPay), to securely process all online transactions.

  • Data Security: When you enter payment information on our site, you are interacting with a secure payment screen hosted by Personify Payments. Your full credit card number is encrypted and transmitted directly to Personify Payments and is never stored on our WildApricot account or servers.

  • Security Certifications: Personify Payments maintains PCI-DSS compliance, ensuring your financial data is handled according to the highest industry security standards.

4. Sharing Your Information

We do not sell your personal data. We only share information with the following trusted third parties who are essential to the WildApricot and Personify Payments ecosystem:

  • WildApricot (Personify Corp): As our platform provider, WildApricot stores and processes all Identity and Transaction Data necessary to run your account and services.

  • Personify Payments (AffiniPay): They receive Payment Data necessary to authorize and settle transactions.

  • Third-Party Integrations: If we use additional third-party tools integrated with WildApricot (e.g., event mapping, external analytics), we only share the minimum required data necessary for that specific service to function.

  • Legal Authorities: We will disclose information if legally required by a subpoena, court order, or to cooperate with law enforcement.

5. Your Rights and Access

You have the right to access and update your personal information stored within our WildApricot account.

  • Access/Correction: You can typically review and update most of your profile information directly by logging into your member account on our website.

  • Data Requests: For requests regarding access, correction, or deletion of data that cannot be managed through your member profile, please contact us directly. Note that transaction records are generally maintained for legal and accounting purposes.

6. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or changes to the WildApricot or Personify Payments platform features. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

7. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

[Your Organization Name]

Email: [Insert Your Customer Service Email Address Here]

This policy now correctly references the specific platform and payment processor, which demonstrates good faith and transparency to your users.

Would you like me to draft a brief Terms and Conditions page as well, which is often the next step after a refund and privacy policy?



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